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Fox Farm Storage FAQs
Do you offer vehicle and RV storage?
Yes, we offer inside and outside vehicle storage, with many sizes to choose from. To store any vehicle at Fox Farm Storage you will need to provide a valid registration and proof of insurance.
What sizes do you have and what can they hold?
Check out our storage unit size chart here. We would also be happy to help you determine which size would best suit your needs if you give us a call at 909-878-3600. Or stop by during business hours Mon- Sat 9AM - 5PM and we will be happy to give you a tour!
What are your access hours and your office hours?
Fox Farm Storage office hours are Monday thru Saturday 9AM to 5PM. Our gate access hours are 5AM to 10PM, 7 days a week.
Can I rent a unit over the phone or online?
You may reserve a unit over the phone or online, but the only way to complete the rental agreement is in person at our facility. We will require a photo ID and a signature on several documents.
Is there a minimum stay requirement?
Unless otherwise advertised, or to comply with a specific special, we charge for a minimum of one month, and from there we bill in one month increments. We do require a 10 day notice to vacate.
Are my belongings insured while being stored at your facility?
Insurance for your property is a requirement of your lease at Fox Farm Storage. Renting a storage unit is similar to renting an apartment. Your landlord does not insure your personal belongings. If you have homeowner's or renter's insurance, your property may be covered while stored at our facility, but you should call your agent to double check. Also keep in mind there may be a high deductible and filing a claim is a hassle and can raise your premiums. We offer an excellent storage insurance program through SBOA that satisfies our lease requirement, starting at just $9.00 per month! Ask your Storage Consultant for details.
Do you give me a key?
You provide your own lock and key so that you are the only one with access to your unit. You may purchase a high quality lock at our storage office.
Can I have my unit rent automatically charged to my credit card each month?
You will need to visit the facility to lease your unit and make the initial payment. After that, we can set up your account to automatically charge your credit card each month.
What type of payment do you accept?
We accept cash, check, Visa, MasterCard as well as Discover and American Express.
Can you receive packages and mail on my behalf?
We will gladly accept packages and mail for you and notify when they arrive. The items will remain in the storage office until you pick them up. Other arrangements can be made on an individual basis. Fox Farm Storage will not be responsible for lost or damaged mail. Contact the manager for details.
What kind of documentation do I need to rent?
A valid driver’s license or federal ID with picture is required to lease a unit.
Do you have your own movers?
While we do not offer moving services, there are a variety of movers available in our area. Check the yellow pages under the heading "movers" for a complete list.
How long will it take to complete my rental?
The entire move-in process should take less than 15 minutes. Please keep in mind that this time could vary depending on whether there are other customers ahead of you when you arrive. Mornings are usually the slowest period of the day while afternoons are busier.